History.  Reputation.  Knowledge.  Compliance.  Experience.  Effectiveness.

Credit Bureau Associates (CBA) is in its 55th year of operation.  Based in Tifton, Georgia since 1965, our collection efforts have extended over all parts of Georgia and Florida.  For years we have been providing a variety of accounts receivable and revenue recovery services to a wide variety of clients.   The average tenure of our collections representatives is over 10 years, with several associates celebrating over 25 years of experience.

CBA has professional affiliations with the American Collectors Association International (ACA International), Georgia Collectors Association, Associated Credit Bureaus, Inc., Chambers of Commerce and Better Business Bureaus.  CBA is a Bronze Sponsor for the Georgia Healthcare Management Association and a Silver Sponsor with Home Town Health. 

CBA is licensed, bonded and insured, and led by a management staff that is fully versed in the laws and regulations governing all areas of debt collections.  Compliance with federal, state and local laws, rules and regulations can be daunting.  Our collection representatives are fully trained to comply with the Fair Debt Collections Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Unfair, Deceptive or Abusive Acts or Practices (UDAAP), Fair Credit Reporting Act (FCRA), Health Insurance Portability and Accountability Act (HIPAA), Patient Protection and Affordability Act (PPACA), and consumer protection laws and rules governed by the Federal Trade Commission (CFPB) and the Consumer Financial Protection Bureau (CFPB).

CBA is the only authorized reseller for Trans Union Credit Reports in the state of Georgia.  This allows our company to use the powerful influence of Credit Bureau Associates name in the debt collection process.

How we work

01. Assessment

Set up an initial meeting with our service advisor to discuss your specific business needs and the services CBA can provide to meet those needs.

02. Analysis

We design a custom tailored program of services to help you accomplish your revenue recovery goals while retaining customers.

03. Proposal

We present you with your custom-tailored solution: a total package for a flat rate with no up-front costs, designed to maximize your revenues.

04. Execution

We go right to work for your business and implement the solution, making improvements along the way to ensure your continued success.

We. Are. Experts.

How we work

01. Assessment

02. Analysis

03. Proposal

04. Execution

Defined by our people

William Hoyt Vance

Deidra Vance Sokolsky

Keylee Vance Hartley

Lisa Sellars

Bridget Deen

Sheletha Gray